How can I delete my blocked notifications from the Blocked spam list?

This article provides guidance on how to access and delete your blocked notifications from the Blocked spam list.

Please use the menu below to be redirected to the information you're looking for:

1. What is Blocked spam and which notifications are being blocked?
2. How can I access my Blocked spam?
3. How can I delete blocked notifications from the Blocked spam list? 
4. I need assistance from Support

PLEASE NOTE

Access to the Blocked spam depends on the Spam Shield feature being supported on both your mobile device and its operating system. For further details regarding feature availability, please refer to section 4. I need assistance from Support and reach out to our Support team.

1. What is Blocked spam and which notifications are being blocked?

Blocked spam is a comprehensive record list comprising all notifications being blocked by Spam Shield on your mobile device, and it's only available on the AdTranquility mobile application.

By default,  all push/pop spam browser notifications are being blocked.

However, you can decide to allow notifications from websites you trust. To do so, you'll need to:

     1. Open the AdTranquility mobile application.

     2. On the home screen, tap Spam Shield to open its settings. Then, tap on the Whitelist feature.

3. Once the Whitelist screen opens, tap the Add website button to add the websites' URLs you trust and want to get notifications from. Your device will only receive notifications from your whitelisted websites, while all spam notifications will remain blocked.

4. You can also manage your list of whitelisted websites at any time, deleting or adding websites as needed.

2. How can I access my Blocked spam?

The complete list of all spam browser notifications being blocked by Spam Shield on your mobile device is available in the Blocked spam section.

Here’s how to access it:

1. Open the AdTranquility mobile application.
2. On the home screen, tap Spam Shield to open its settings. Then, tap on Blocked spam.
3. Once the Blocked spam screen opens you’ll have access to the complete list of blocked spam notifications on your device.

PLEASE NOTE

• Blocked spam is an option only available on AdTranquility's mobile application.
• If you're using AdTranquility's desktop browser extension it currently offers no option to view your Blocked spam, which means that no records of the spam browser notifications blocked on your desktop browser are kept/saved. 

3. How can I delete blocked notifications?

Here's how to delete blocked notifications from your mobile device:

     1. Open the AdTranquility mobile application.

     2. On the home screen, tap Spam Shield to open its settings. Then, tap on Blocked spam.

     3. Once the Blocked spam screen opens you’ll have access to the complete list of blocked spam               notifications.

     4. Tap on Edit, at the upper right corner of the screen, to enable the deletion mode.

     5. After enabling deletion mode, you can tap Delete all notifications to delete all notifications at                 once or select specific notifications to delete only those you choose.

PLEASE NOTE

• Blocked spam is an option only available on AdTranquility's mobile application.
• If you're using AdTranquility's desktop browser extension it currently offers no option to view your Blocked spam, which means that no records of the spam browser notifications blocked on your desktop browser are kept/saved. 

4. I need assistance from Support

If you have any questions or require further assistance, please contact our Support team* at support@adtranquility.com. We’ll be happy to assist.

*Support is available in English only.